Monthly Archives: September 2016

A Collision Repair Tips

After a fender bender, it’s just as smart to steer yourself into the hands of the right auto body collision repair center as it is to check out a contractor’s credentials when you need home repair.

With more than 35,000 auto body repair shops nationwide, choosing a shop can be confusing.

Steve Cox, vice president of the Council of Better Business Bureaus (CBBB), says, “Although an insurance company may make some recommendations, drivers ultimately are responsible for selecting an auto body repair shop. Choosing a trustworthy, quality-oriented shop is very important for ensuring the best possible results.”

The CBBB and the National Auto Body Council (NABC) have teamed up to help consumers better manage the collision
repair experience, with tips on choosing a trustworthy shop, saving money on a replacement rental car and knowing how to settle any disputes.

Choose a Trustworthy Collision Repair Shop. Check out the shop’s qualifications by asking about advanced technician training from a national organization such as the Inter-Industry Conference on Auto Collision Repair (I-CAR) or National Institute for Automotive Service Excellence (ASE) certification.

Look for Commitment to Customer Satisfaction. Ask whether the shop is a member of the Better Business Bureau and verify information on the BBB Web site at www.bbb.org to see if the shop maintains a good reputation.

Arrange a Replacement Rental Car. Since the average car is in the repair shop for two weeks, ask if the shop can make recommendations for a rental car company and if it can arrange for a replacement rental car to be ready when you drop off your car. If your auto insurance policy includes replacement rental car coverage, which is usually only a couple dollars a month, you may get a rental car for little or no money.

Get Everything in Writing Up Front. Get a written repair and price estimate of the work to be performed, as well as an explanation of why specific recommendations are necessary to correct the collision damage, before the job begins. Also, ask about a warranty. Professional, reputable repair shops will stand behind their repair work by offering a warranty.

 

Auto Tech and Learn To Speak

Auto Repair Advice: Learn To Speak “Auto Tech” will show you how to speak to your automotive technician so he will understand exactly what is wrong with your car.

(NAPSI)-You may be better able to stay on the road to safety and savings the next time you need to have your car repaired if you select a quality facility and learn to speak a little “auto tech.”

When communicating with an automotive technician, AAA recommends motorists do the following:

• Before taking the vehicle to a repair facility, write down the symptoms and any performance issues so important information is not overlooked or forgotten.

• Describe the symptoms to the technician. Explain what has been seen, smelled, heard and felt while driving the vehicle. For example, does it vibrate or pull to the left? Explain under what type of driving conditions the problem takes place and how long ago it started.

• When describing symptoms, refer to the driver side and passenger side of the vehicle rather than the right or left side.

• If the vehicle has been serviced recently, bring copies of the previous repair orders rather than trying to explain what work was done.

• Ask questions if the technician uses jargon you don’t understand or if something is not thoroughly explained. Quality technicians will take the time to clearly explain the problem before offering a repair solution.

• Always read the repair order before signing it and authorizing any work. Look for specific instructions detailing the maintenance to be done, the problem to be corrected and the work to be performed. If the language is vague or unclear, ask that it be rewritten.

To help motorists get good repairs, AAA, the country’s largest motoring and leisure travel organization, has more than 8,000 AAA Approved Auto Repair facilities across North America.

 

Time In The Fut When Repair The Car

As drivers hold on to cars longer, small repairs now can save money, time in the future

(ARA) – Drivers are holding on to their cars longer in these tough economic times, so AutoZone, the nation’s leading auto parts retailer, is offering tips to help motorists get the most out of their investment.

“Holding off on purchasing a new vehicle can be a smart financial decision, especially if drivers properly maintain their vehicles to ensure they’re running safely and efficiently,” said Steve Stoll, Merchandising Director of AutoZone. “Maintaining and replacing key components, such as brakes and batteries, can keep vehicles on the road and help prevent costly repairs in the future.”

The average length of time consumers hold on to their vehicles is more than five years, according to a recent automotive industry study. Older cars can be safe and dependable, but need ongoing maintenance to keep them running at their best. According to the National Car Council, 80 percent of vehicles on the road are in need of service or parts.

Motorists who know the signs of impending failure and understand the impact extreme weather conditions can have on various car components, can plan ahead for repairs and replacements instead of being hit by an unexpected bill down the road, Stoll said.

“The longer car maintenance is delayed, the more costly it can be,” said Stoll.

Two key components in any vehicle are the braking system and the battery. AutoZone experts offer the following tips to ensure these vital parts are properly maintained.

Give Brakes A Winter Check-up.

Excessive build-up of road salt and brine solutions in the winter on brake components is one cause of brake failure. These solutions can create contamination of exposed brake parts and can cause brake components to deteriorate prematurely. Hazardous road conditions can also lead to increased use of Antilock Braking Systems (ABS), which can cause premature wear of all brake system components.

As temperatures warm up, motorists should check their braking systems to uncover any damage that may have occurred during the winter months.

Check Brakes Quarterly To Ensure Proper Performance.

In general, brakes are the most important safety feature on any vehicle and should be checked quarterly to ensure proper performance. Brake pads and rotors should also be checked any time the tires are removed, such as during a tire rotation. Other brake components such as brake fluid should be checked at every oil change.

Extreme Temperatures Can Mean Battery Failure.

A battery’s biggest enemy is heat. High temperatures can cause the grids inside batteries to corrode and break down. The effects of the corrosion are usually seen when winter hits, when the car requires more electrical power to start. Drivers should have batteries tested up to twice a year in normal climates, and more frequently in extremely hot or cold climates.